Porter Airlines Customer FAQ

Charges for baggage can occur for several reasons, such as differing baggage policies for various fare types or specific weight restrictions. It's important to check the fare details when booking your flight, as some tickets may not include checked baggage. If you believe you were incorrectly charged, please refer to your booking confirmation for specifics on baggage inclusions.

To add a middle name to your ticket, you typically need to contact customer service. However, for the most accurate and up-to-date contact information, please refer to the link on this page that you are currently viewing.

Yes, military veterans are entitled to two checked bags free of charge when traveling with Porter Airlines. This policy is part of our commitment to supporting those who have served. Make sure to have your military identification available during check-in.

We cannot assist with flight rebooking directly. However, there is a link to the most up-to-date contact information right here on this page that can help you with your situation. Please reach out to Porter Airlines directly for assistance with rebooking your flight.

Porter Airlines does not offer a specific "Premium Economy" fare, as they seek to offer a high level of comfort and service to all passengers. All of their seats are leather, with extra legroom designed to increase passenger comfort. As such, while you can choose where you'd like to sit for an additional cost with their standard seating arrangements, it doesn't necessarily mean more legroom or seat recline than any other passenger. However, choosing a seat with extra legroom would, of course, provide more space.