Saturday morning June **, **** I placed an online order for George Webbs located downto...

GetHuman7578201's problema de servicio al cliente con Postmates de junio 2022

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The issue in GetHuman7578201's own words
Saturday morning June **, **** I placed an online order for George Webbs located downtown Milwaukee I believe it’s fourth Street. I placed an order and it was $**.**. I received a text message from Postmates stating that my order was ready I make it to the destination. To pick up my order and I was told by the cashier to give them a few minutes had me waiting for ** extra minutes. For the same cashier to come back to me and ask me for my order again. Once I repeated the order in the total and also showed my order confirmation from Postmates. She stated that George Webb does not use Postmates. I don’t understand how because when you go to George Webb’s website in order for you to place an online order they use Postmates. So I get charge $**.** for food I never received at this point I was been waiting about an extra hour for food I received a message saying that was ready and I was over it so I left George Webbs . As I was leaving the lady behind me said she was picking up her order from Postmates and the cashier stated to her too that she needs to contact you guys at Postmates because they do not except Postmates. The cashier also stated that we need to go through Postmates to get our money back because they don’t understand why you guys are taking peoples money when post mates do not work with George Webbs. All I want to know is how do I go about getting my $**.** back?

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Problema de servicio al cliente
Reported by GetHuman7578201
jun. 27º, 2022 - hace un mes
Not resolved
Visto por 2 clientes hasta ahora
Problema similar a 316 otros
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Timeline

GetHuman7578201 comenzó a trabajar en este problema
jun. 27º 9:25pm