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Progressive Insurance Customer FAQ

Top Answers & How-to Guides

What is Progressive Insurance's Phone Number?

The question we are asked most often is about how to talk to Progressive Insurance customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Progressive Insurance customer service, get an answer now.

Recent Progressive Insurance Customer Questions

What are the different ways to pay your insurance?

You can pay your Progressive insurance through various methods, including online payment via the Progressive website, the Progressive mobile app, automatic bank deductions, mailing a check, or through phone payments. Each option provides flexibility to ensure you can choose the payment method that best suits your needs.
Asked Apr 23, 2025 8:35 PM

Need to have insurance cards sentthrough mail

We're sorry, but as an online assistant, we don't have the ability to physically mail insurance cards. However, you can request new cards to be sent to your address by logging into your Progressive account online. Once you're logged in, you can access your ID cards and request a mail delivery. Please remember that in some states digital insurance cards are accepted, so you can print it out or save it electronically for future use. It usually takes 7-10 business days to receive the request via mail.
Asked Apr 1, 2024 10:12 PM

i want to understand if my policy is active. i also want to understand how to add a driver to my insurance

To check if your policy is active, you'll need to log in to your Progressive account online. There you should be able to find the status of your policy in your account overview. To add a driver to your insurance policy, you also need to log in to your account. Then, look for the option to update or manage your policy. Here you should be able to add a new driver. You'll need to provide the driver's full name, date of birth, and driver's license number. Once you've added the new driver, your premium may change depending on the driver's experience and history.
Asked Mar 1, 2024 10:18 PM

Help me with my Progressive Insurance customer service issue

Pricing and Discounts

How Much Is Progressive Auto Insurance Per Month?

Progressive is a company that gets its customers the best rate, even if it's not with Progressive. There is no set rate for...

How Do I Get Progressive to Lower My Rate?

Progressive is an auto insurance company that saves customers money, even when that means showing the rates of its competitors...

Is Progressive the Cheapest Auto Insurance?

Progressive is often a cost-effective, well-established firm with a strong financial position. Its expenditures are different...

What discounts does Progressive offer for auto insurance?

Progressive Insurance provides various auto insurance discounts that can help lower premiums. Key discounts include those for...

Policy Information

What's Covered by My Progressive Policy?

Progressive offers detailed auto insurance coverage for both medical expenses and property damages. Customers may benefit...

Is Progressive Available in My State?

With everyone busy in today's fast-paced world, Progressive Insurance is dedicated to making your life simpler. You don't have...

Can I customize my Progressive policy with additional coverage options?

Progressive Insurance allows for policy customization with additional coverage options to suit personal needs. Customers can...

Can I change my policy coverage after I sign up?

Yes, it is possible to alter your policy coverage after enrolling with Progressive Insurance. Adjustments can be made through...

Customer Support

How Do I Get an Auto Insurance Quote from Progressive?

Progressive offers several auto insurance options to customers. The cost of auto insurance policies varies based on the...

How Do I Schedule an Appraisal with Progressive?

Progressive Insurance offers an excellent appraisal service. You can be sure to get a fair report given the vast qualifications...

How Do I Get an Extension on My Progressive Insurance Bill?

There is a grace period after your Progressive Insurance policy payment due date is passed. After the grace period, you will...

Customer Service

Is Progressive Auto Insurance Any Good?

Progressive is one of the best all-around auto insurance companies. Not only do they offer a hugely diverse range of auto...

What Questions Should I Ask Progressive When Shopping for Auto Insurance?

Progressive is a popular choice for auto insurance coverage. However, it is essential to check if it can be beneficial for you....

Switching and Cancellation

How Do I Speak to Progressive About Switching My Car Insurance?

Progressive offers insurance at competitive rates as well as several discounts and offers to the members. The members can also...

How Do I Switch My Car Insurance to Progressive?

Progressive offers several car insurance options to customers across America. The company's policies offer medical expense and...

How Do I Cancel a Policy with Progressive Insurance?

You can cancel your policy with Progressive Insurance if you are unsatisfied or find a better deal elsewhere. You can cancel...

How Do I Cancel My Policy with Progressive Insurance?

Progressive offers a variety of insurance products including vehicle insurance for boats, classic cars, and e-bikes, as well as...

Claims Process

How Do I File a Claim with Progressive?

Filing a claim with Progressive is a relatively simple process. Although some policies require you to call the company for...

How Do I Check the Status of My Claim with Progressive?

Policyholders can check the status of their Progressive car insurance claims through the website or the mobile app. The claim...

How does Progressive handle claims for damaged glass or windshield?

Progressive Insurance has an efficient system for handling glass or windshield claims, allowing customers to report damage...

How does Progressive handle claims for vehicle damage?

Progressive Insurance has an organized process for managing vehicle damage claims, starting with filing the claim through...

Repair and Appraisal

Which Body Shops Does Progressive Allow Me to Use?

Progressive Insurance allows you to choose a body shop you are most comfortable with. If you are unsure of the body shops to...

Rates and Discounts

Does Progressive Have the Highest Customer Satisfaction for Auto Insurance?

According to the statistics, Progressive's customer satisfaction and claim processing services are both excellent. They don't...

Payment and Billing

How Long Does It Take to Process a Policy Refund with Progressive?

Progressive has flexibility when it comes to its cancellation options. However, it's your state's laws that determine what is...

How can I pay my insurance premium to Progressive?

Progressive Insurance offers multiple ways for policyholders to pay premiums, including online payments through their website...

What should I do if I miss a payment?

When a Progressive Insurance payment is missed, prompt action is necessary to avoid complications. A grace period may be...

Coverage Questions

Does Progressive offer roadside assistance?

Progressive Insurance offers roadside assistance as an optional feature for auto insurance policies. This service aids drivers...

What happens if I get into an accident with an uninsured driver?

If involved in an accident with an uninsured driver, the effect depends on one's insurance coverage. Having uninsured motorist...

Does Progressive offer coverage for rental cars?

Progressive Insurance does provide rental car coverage, which can vary by policy. Typically, if a policy includes comprehensive...

What is Progressive's policy on accidents caused by someone else?

Progressive Insurance has set procedures for handling accidents caused by another driver. Policyholders should report accidents...

Policy Management

Can I make changes to my policy online?

Progressive Insurance allows policyholders to amend their policies online via their website. Users can log into their accounts...
We look to the Progressive Insurance issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Progressive Insurance issues reported to GetHuman
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