Complaint Loan Procedure not dependable very prolonged. Initiated HELOC early December...

GetHuman-colbymen's problema de servicio al cliente con Regions Bank de febrero 2022

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The issue in GetHuman-colbymen's own words
Complaint Loan Procedure not dependable very prolonged. Initiated HELOC early December in *Northport, Al branch. Transferred to University Branch, Tuscaloosa, and loan process assumbed by Eboni Harris. Insisted on current documents since HELOC process has taken over *.* months so far. Documents completed last Friday by noon and waited upon closing. Went in person at *** PM on Friday, and Eboni Harris stated she would call me first thing Monday. No call.*I called University Branch six times for *** to *** and then sent email to Eboni Harris stating no answer to any calls which lasted until they disconnected. Email not answered**I do not believe 'Regions thinks this kind of behavior represents your banking interface to the community. I have no debt,own properties and assets with no debt and am only asking for a HELOC that is *** of one property in Tuscaloosa that I own outright.*This prolonged rude process has left an indelible impression of resentment and manipulation on behalf of Regions by me.. Totally unnecessary and will never be forgotten.

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Regions Bank

Problema de servicio al cliente
Reported by GetHuman-colbymen
feb. 22º, 2022 - hace un año
Not resolved
Visto por 20 clientes hasta ahora
Problema similar a 558 otros
0 clientes que siguen esto

Timeline

GetHuman-colbymen comenzó a trabajar en este problema
feb. 22º, 2022 12:28am
GetHuman-colbymen indica que el problema aún no se ha solucionado.
feb. 24º, 2022 11:32am
GetHuman-colbymen indica que el problema aún no se ha solucionado.
feb. 24º, 2022 11:35am