Regions fraud prevention can be wrong, just don't let them know that

GetHuman-cdhope's problema de servicio al cliente con Regions Bank de marzo 2022

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The issue in GetHuman-cdhope's own words
I was trying to recover access to my account and funds ... Regions froze my account for what they believed to be fraudulent checks. They weren't fraudulent however, my kid got ahold of them and I just tried to hide the markings he made on the check so I didn't have to go back to * different customers and ask for new checks. All of the checks cleared and no issue or red flag has been raised and now over * months have gone by and Regions is STILL refusing to open my account back up, but they continue to charge me the monthly maintenance fees for the account and my money just keeps disappearing. How is this not theft? How do I approach these idiots again?
They were wrong about the potential fraud and after * months of no complaints, it's time to give me my money
They could make this right by giving me access to my account and funds again, and reimbursing me for any fees that have been taken in the mean time.
I have been more than patient, and might even consider staying with the bank of they can resolve this issue for me
I went in and spoke to * different branches because customer service over the phone says that they do not have the authority to release my account. Only in person bank managers do.
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Regions Bank

Clear access checking account
Problema de servicio al cliente
Reported by GetHuman-cdhope
mar. 6º, 2022 - hace un año
Not resolved
Visto por 18 clientes hasta ahora
Problema similar a 166 otros
0 clientes que siguen esto
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Timeline

GetHuman-cdhope comenzó a trabajar en este problema
mar. 6º, 2022 2:01pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:02pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:02pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:02pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:02pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:02pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:02pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:02pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:02pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:02pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:02pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:02pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:02pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:02pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:02pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:02pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:11pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:11pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:11pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:11pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:11pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:11pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:11pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 6º, 2022 2:11pm
GetHuman-cdhope indica que el problema aún no se ha solucionado.
mar. 8º, 2022 9:18pm