Hi, I made a mistake in dates when booking my BRU**MAD Ryanair flight for * passengers...

GetHuman3293486's customer service issue with Ryanair from July 2019

Help with my Ryanair issue
The issue in GetHuman3293486's own words
Hi, I made a mistake in dates when booking my BRU**MAD Ryanair flight for * passengers (Jaroslaw Krol and Alvaro Mendoza): instead of Fri-Sun **-** Oct ****, I'd like to fly the same carrier, hours and itinerary, but out Bru*Mad on Fri ** Oct and back Mad*Bru on Sun ** Oct. How much cost would would it entail? The booking codes are: out G*IFJW, back L*L*MP. Thanks
GetHuman3293486 did not yet indicate what Ryanair should do to make this right.
I have an issue with Ryanair too
How GetHuman3293486 fixed the problem
Since I bought this Ryanair trip via an online travel agent (cheaper than via the Ryanair website!), I contacted them first to see who may help. They referred me to Ryanair (their policy with low cost air carriers), which I did the next morning. It took me some searching before I managed to switch from Ryanair's chatbot to a live (as in: human) chat agent who led me through the process. It turns out Ryanair allows a **hr grace period to correct your booking errors (at least for flight dates and times) at zero or little cost, thus waiving their extortionate flight change fees.
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Ryanair

Customer service issue
Reported by GetHuman3293486
Jul 22nd, 2019 - a mon ago
I have an issue with Ryanair too
Fixed
GetHuman3293486 shared how to fix
Seen by 10 customers so far
Similar issue to 9183 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman3293486 started working on this issue
Jul 22nd 11:08pm
GetHuman3293486 confirmed the issue is fixed. Hooray!
Jul 25th 11:17am
GetHuman3293486 confirmed the issue is fixed. Hooray!
Jul 25th 11:20am