Hi, I made a mistake in dates when booking my BRU**MAD Ryanair flight for * passengers...
GetHuman3293486's customer service issue with Ryanair from July 2019
Help with my Ryanair issue
The issue in GetHuman3293486's own words
Hi, I made a mistake in dates when booking my BRU**MAD Ryanair flight for * passengers (Jaroslaw Krol and Alvaro Mendoza): instead of Fri-Sun **-** Oct ****, I'd like to fly the same carrier, hours and itinerary, but out Bru*Mad on Fri ** Oct and back Mad*Bru on Sun ** Oct. How much cost would would it entail? The booking codes are: out G*IFJW, back L*L*MP. Thanks
GetHuman3293486 did not yet indicate what Ryanair should do to make this right.
I have an issue with Ryanair too
How GetHuman3293486 fixed the problem
Since I bought this Ryanair trip via an online travel agent (cheaper than via the Ryanair website!), I contacted them first to see who may help. They referred me to Ryanair (their policy with low cost air carriers), which I did the next morning. It took me some searching before I managed to switch from Ryanair's chatbot to a live (as in: human) chat agent who led me through the process. It turns out Ryanair allows a **hr grace period to correct your booking errors (at least for flight dates and times) at zero or little cost, thus waiving their extortionate flight change fees.
Please help with my Ryanair issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.