I haVE W TRIED UNSUCCESFULLY TO CHANGE MY BAGGAge allowance in manage my booking! Pleas...

GetHuman-newdebni's customer service issue with Ryanair from July 2019

Help with my Ryanair issue
The issue in GetHuman-newdebni's own words
I haVE W TRIED UNSUCCESFULLY TO CHANGE MY BAGGAge allowance in manage my booking! Pleases help me to add the ** kg bag!
GetHuman-newdebni did not yet indicate what Ryanair should do to make this right.
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How GetHuman-newdebni fixed the problem
I did it with absolutely no help st all from Ryanair! I went into manage my booking many times and attempted to book more baggage (**kg) but each time I tapped the first suitcase picture nothing happened! Finally, I touched each suitcase picture and on the third one if the sequence of three, it registered... why anyone would need to go through all the suitcases to get only one at ** kg is most strange... the entire website is too complicated and not user friendly at all!!!!!!
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Ryanair

Customer service issue
Reported by GetHuman-newdebni
Jul 23rd, 2019 - a mon ago
I have an issue with Ryanair too
Fixed
GetHuman-newdebni shared how to fix
Seen by 5 customers so far
Similar issue to 9186 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman-newdebni started working on this issue
Jul 23rd 12:58am
GetHuman-newdebni confirmed the issue is fixed. Hooray!
Jul 26th 1:14am
GetHuman-newdebni confirmed the issue is fixed. Hooray!
Jul 31st 5:33am