I ordered a safelink phone but my aunt who lived at the address keep the phone that was...

GetHuman7931858's problema de servicio al cliente con SafeLink de noviembre 2022

Ayuda con mi problema SafeLink
First: share to improve GetHuman7931858's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman7931858 may need:
Número de teléfono, dirección en la cuenta y nombre en la cuenta
The issue in GetHuman7931858's own words
I ordered a safelink phone but my aunt who lived at the address keep the phone that was in my name and wouldn't give it to me instead she lied to me and said it was never delivered but the person who helped me sign up told me she got a message saying it was delivered and showed me the date and time. I was hoping there is a way to replace the old phone with a new one and to my right address if u can't I understand.

GetHuman7931858 did not yet indicate what SafeLink should do to make this right.

How GetHuman7931858 fixed the problem

We are waiting for GetHuman7931858 to fix the problem and share the solution with the rest of us customers.

Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
My phone number is ***-***-****. I am a SafeLink customer .The SafeLink phone I w...My SafeLink phone will not turn on.
Do you have a customer issue as well?
We can help you get SafeLink's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
¿Tienes SafeLink problemas también?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

SafeLink

Problema de servicio al cliente
Reported by GetHuman7931858
nov. 6º, 2022 - hace 3 meses
Not resolved
Visto por 1 cliente hasta ahora
Problema similar a 428 otros
0 clientes que siguen esto

Timeline

GetHuman7931858 comenzó a trabajar en este problema
nov. 6º, 2022 5:30pm