Placed an order with Sears and everything was fine until the package said it was delive...

GetHuman879421's customer service issue with Sears from August 2018

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The issue in GetHuman879421's own words
Placed an order with Sears and everything was fine until the package said it was delivered and it wasn't delivered the confirmation even said that it was delivered somewhere and Oregon and I'm in California so I want to know what's going on and why I haven't gotten my package
GetHuman879421 did not yet indicate what Sears should do to make this right.
I have an issue with Sears too
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How do I file a warranty claim with Sears?How do I get a refund from Sears?How do I make an appliance appointment with Sears?How do I return or cancel an order with Sears?
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Sears

Customer service issue
Reported by GetHuman879421
Aug 31st, 2018 - a yr ago
I have an issue with Sears too
Not resolved
Seen by 8 customers so far
Similar issue to 1280 others
0 customers following this
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Items needed
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Account address
Account email
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Order number
Order date
Timeline
GetHuman879421 started working on this issue
Aug 31st, 2018 2:47am