Ordered wrong socks, want to exchange & have correct socks sent to Bayshore mall Sears...

GetHuman-rgreggoo's customer service issue with Sears from November 2018

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The issue in GetHuman-rgreggoo's own words
Ordered wrong socks, want to exchange & have correct socks sent to Bayshore mall Sears store, and, return wrong socks to the same store.
GetHuman-rgreggoo did not yet indicate what Sears should do to make this right.
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Sears

Customer service issue
Reported by GetHuman-rgreggoo
Nov 29th, 2018 - 8 mons ago
I have an issue with Sears too
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Seen by 3 customers so far
Similar issue to 2143 others
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Timeline
GetHuman-rgreggoo started working on this issue
Nov 29th, 2018 5:25pm