Ups says part was delivered to my house ******** from Sears but the package is not here...

GetHuman1866724's customer service issue with Sears from December 2018

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The issue in GetHuman1866724's own words
Ups says part was delivered to my house ******** from Sears but the package is not here. I have looked everywhere and can not find it. The Sears tech will need this part to repair my range hood. He is scheduled to come to my home *******. I paid for the part already.
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Sears

Customer service issue
Reported by GetHuman1866724
Dec 31st, 2018 - 7 mons ago
I have an issue with Sears too
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Seen by 1 customer so far
Similar issue to 2531 others
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Timeline
GetHuman1866724 started working on this issue
Dec 31st, 2018 1:10pm