SeatGeek Customer FAQ

If you're having trouble downloading your tickets to Apple Wallet, first ensure that you have the latest version of the Apple Wallet app and that the tickets are in a compatible format. Try refreshing the SeatGeek app or website, signing out and back in, or reinstalling the app if necessary. If the issue persists, you may want to check for any specific requirements from the venue regarding ticket downloads.

If you paid for tickets but didn’t receive them, you may be eligible for a refund. Check the terms of your purchase, as they vary based on the event and seller. You may need to provide details related to your order, including proof of payment. Follow the instructions in the email confirmation you received when you made the purchase, as it likely contains specific steps for obtaining a refund.

If your tickets are not available for resale, it may be due to the ticket type or restrictions placed by the event organizer. Some tickets cannot be resold on the platform, especially when the event has been rescheduled. You may want to check the specific terms and conditions related to your tickets to confirm their resale eligibility.

To print your tickets, log into your SeatGeek account and navigate to your purchases. Find the order for the St. Louis Cardinals game, and you should see an option to view or download your tickets. From there, you can typically print them directly. If you don’t see the option, it might be possible that your tickets are digital and not available for printing.

If you haven't received your tickets and the event is tomorrow, please check your email, including spam or junk folders, for the ticket confirmation. Tickets are often sent electronically, and it’s crucial to ensure you've provided the correct email address. If you still can't find them, there’s a link to the most up-to-date contact information right here on this page for you to reach out to SeatGeek directly.