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Sirius/XM Customer FAQ

Top Answers & How-to Guides

What is Sirius/XM's Phone Number?

The question we are asked most often is about how to talk to Sirius/XM customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Sirius/XM customer service, get an answer now.

Recent Sirius/XM Customer Questions

Can husband and wife share 1 Sirius account in 2 vehicles

Yes, a husband and wife can share one SiriusXM account across two vehicles using the same account. However, it's important to ensure that both vehicles are registered under the same account. You may want to check your subscription details, as some plans may have restrictions or specific guidelines regarding multiple vehicles.
Asked May 31, 2025 2:42 PM

Transfer subscription to new car

To transfer your Sirius/XM subscription to a new car, you will need to contact Sirius/XM customer support for assistance. They can guide you through the process, which typically involves providing your vehicle's information and account details. There is a link to the most up-to-date contact information right here on this page.
Asked May 28, 2025 2:41 AM

I have Sirius x m in my car in the US I’m in Mexico and can’t pick up Sirius on me mobile phone. Why?

SiriusXM service is primarily available in the United States and may not be accessible in other countries, including Mexico. When traveling outside the US, mobile streaming may not be supported due to licensing and broadcasting limitations. Additionally, the availability of channels and service might be different based on your location.
Asked Jan 16, 2025 3:23 PM

How much will it cost to add another vehicle to my plan?

The cost to add another vehicle to your Sirius/XM plan varies based on your current subscription and any promotional offers available. Generally, there is a fee for adding a vehicle, but specific pricing details can depend on factors such as the type of subscription you have. For the most accurate pricing, please refer to your plan details or the link to the most up-to-date information provided on this page.
Asked Nov 27, 2024 8:20 PM

How much is it to add a second car to my plan

The cost to add a second car to your Sirius/XM plan can vary depending on your current subscription and any promotions that may apply. Typically, there is a discounted rate for additional vehicles. Please refer to your account details or the pricing section on the Sirius/XM website for the specific fee related to adding another car to your plan.
Asked Oct 10, 2024 12:37 PM

Help me with my Sirius/XM customer service issue

Subscription Management

How Do I Add My Sirius/XM Subscription to Multiple Devices?

Using your Sirius/XM subscription doesn't have to be limited to just one vehicle or device. You can add your subscription to...

How Do I Cancel My Sirius-Xm Service?

If you would like to cancel your Sirius-XM service, you should contact the support team with these helpful tips.

How Do I Get a Refund from Sirius/XM?

SiriusXM has long been a premier provider of radio services, but sometimes, you may need to return a radio or accessories....

How do I update my payment information?

To update payment information for a SiriusXM subscription, users can log into their account on the SiriusXM website or use the...

Plans and Channels

Can I transfer my Sirius/XM subscription to a different vehicle?

Sirius/XM subscriptions can generally be transferred to a different vehicle if the new receiver is compatible. Users need the...

What are the different subscription plans available?

SiriusXM offers various subscription plans designed for different listening preferences, including "Select" and "All Access"...

Is there a free trial available for Sirius/XM?

Sirius/XM often provides promotional trials that may include free periods for new subscribers, allowing them to explore various...

What channels are included in my subscription?

The channels in a Sirius/XM subscription depend on the chosen plan, which can include music, news, sports, and talk shows. Each...

What is the difference between Sirius and XM radio?

Sirius and XM Radio were separate satellite radio companies with distinct programming until they merged in 2008 under SiriusXM....

Device and Compatibility

What devices are compatible with Sirius/XM?

Sirius/XM is compatible with a variety of devices, including in-vehicle receivers, portable radios, smartphones through the...

Can I listen to Sirius/XM in other countries?

Sirius/XM is mainly intended for use in the United States and Canada, but it can be accessed online in other countries for...

Can I listen to Sirius/XM in multiple vehicles simultaneously?

Sirius/XM has various subscription plans that determine whether a user can listen in multiple vehicles at once. While some...
We look to the Sirius/XM issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Sirius/XM issues reported to GetHuman

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