Social Security Customer FAQ

To reset your password with a new email address, visit the Social Security website and follow the password reset instructions. You will likely need to verify your identity, so make sure you have the necessary information handy. If you don't have access to the old email, look for options for account recovery.

If your Medicare enrollment is not showing up on the Medicare system, it could be due to a delay in the update of their databases. Usually, this process should take a few weeks after you enroll. If it's been longer than this, there may be a problem with your enrollment. Confirm your enrollment and the details you provided. If everything seems in order but your enrollment still isn't showing, it may be best to directly contact the Social Security Administration or the entity where you applied for Medicare to help rectify the issue.