Someone has gotten into my account therefore I need to find a way to get it back please

GetHuman-trapgocr's customer service issue with Sony from June 2019

Help with my Sony issue
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The issue in GetHuman-trapgocr's own words
The problem: Someone has gotten into my account therefore I need to find a way to get it back please
GetHuman-trapgocr did not yet indicate what Sony should do to make this right.
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Sony

Customer service issue
Reported by GetHuman-trapgocr
Jun 14th, 2019 - a mon ago
I have an issue with Sony too
Not resolved
Seen by 1 customer so far
Similar issue to 3631 others
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Timeline
GetHuman-trapgocr started working on this issue
Jun 14th 2:51pm