on August ** we were stranded at the Austin Tx airport for several (approx * hrs) hours...
GetHuman7765852's problema de servicio al cliente con Southwest Airlines de agosto 2022
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on August ** we were stranded at the Austin Tx airport for several (approx * hrs) hours. Flight *** to Tampa was delayed due to flooding in Dallas. My husband and I are both wheelchair bound. We were set at the gate and left there all those * hours. No one offered to get us a bottle of water or take us to the bathroom, no one checked on us at all. This is a serious problem with the airport service that needs to be address. I am aware these people dont work for Southwest, but you have some responsibility here
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