I paid my boyfriend phone bill he says they cut off his phone because of a fraudulent p...

GetHuman2948254's customer service issue with Sprint from May 2019

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The issue in GetHuman2948254's own words
I paid my boyfriend phone bill he says they cut off his phone because of a fraudulent payment. I know the card is mine and I have a confirmation number that the payment went through. So what's the problem?
GetHuman2948254 did not yet indicate what Sprint should do to make this right.
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Sprint

Customer service issue
Reported by GetHuman2948254
May 19th, 2019 - 5 mons ago
I have an issue with Sprint too
Not resolved
Seen by 3 customers so far
Similar issue to 6537 others
0 customers following this
Timeline
GetHuman2948254 started working on this issue
May 19th 8:30am