Well my phone locked up on my an it cleared everything out an a representative told me...

GetHuman3060526's customer service issue with Sprint from June 2019

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The issue in GetHuman3060526's own words
Well my phone locked up on my an it cleared everything out an a representative told me some lies about how he was goin to lower my phone plan an give me *g witch give me more space to use on my phone I spoke with a representative by the name of Malik’s lk****** an she also stated that the guy lied to me about the upgrades that I was supposed get added to my line on the *th of June, **** I spoke with him at in between *pm to *:** pm basically I told him since I was getting the run @ I was gonna switch phone company’s... they record every phone call they say but they don’t have his conversation just mine.. I’m like so wut are y’all saying I was speaking to a ghost... I’m getting a lawyer I’m seeing spring for false accusation to a customer, pain and suffering because I’m addicted to my cellphone an they are charging me for a phone that I don’t have they made me send it in... and I’m still paying on it but now no one can locate my new note *...
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Customer service issue
Reported by GetHuman3060526
Jun 10th, 2019 - a mon ago
I have an issue with Sprint too
Not resolved
Seen by 2 customers so far
Similar issue to 6708 others
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GetHuman3060526 started working on this issue
Jun 10th 3:21am