I enjoy Starbucks' Verona coffee. I buy whole beans and grind them myself. I have a que...

GetHuman4139467's problema de servicio al cliente con Starbucks de diciembre 2019

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The issue in GetHuman4139467's own words
I enjoy Starbucks' Verona coffee. I buy whole beans and grind them myself. I have a question about the quality of the "whole " beans because on two occasions the ***g pack of Verona whole beans has had a large amount of small pieces of crushed beans. I estimate about one third of the contents of the pack was in the form of small millimeter sized pieces. I call them "floor-sweepings ". I have pack ID number YPR******B**** **JA*****My question.. is it normal to have such a large proportion of small pieces in a pack of Verona ? Does the description "whole beans " cover this situation?*Regards, Richard Turner

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Starbucks

Problema de servicio al cliente
Reported by GetHuman4139467
dic. 23º, 2019 - hace 3 años
Not resolved
Visto por 26 clientes hasta ahora
Problema similar a 348 otros
0 clientes que siguen esto

Timeline

GetHuman4139467 comenzó a trabajar en este problema
dic. 23º, 2019 12:11am