The question we are asked most often is about how to talk to Starbucks customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
I deleted my Starbucks app and do not remember my password. I was not allowed to open a new account because one is already attached to my email.
You can reset your password by selecting "Forgot Password" on the app or the website. Follow the instructions to reset it using the email associated with your account.
Asked Jun 28, 2024 5:22 PM
new card's $30 balance cannot be transferred
If you're having issues with transferring a balance from one Starbucks card to a new one, it may be due to system errors or network issues. Starbucks policy normally allows you to transfer balances between cards. We suggest trying again later. If the problem persists, a Starbucks store associate might help you resolve this issue. Remember, to transfer balances, both cards must be registered under the same Starbucks account.
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