Updated

Starbucks Customer FAQ

Top Answers & How-to Guides

What is Starbucks's Phone Number?

The question we are asked most often is about how to talk to Starbucks customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Activate My Starbucks Partner Membership?

Checking the status of your Rock Bottom Golf order is simple. However, you need to wait 24 hours before trying to do it. When your...

How Do I Recover My Starbucks Account?

There are three main scenarios in which you will need to recover your Starbucks account. The first is when you forget your password,...
Ask any question you have about Starbucks customer service, get an answer now.

Recent Starbucks Customer Questions

I deleted my Starbucks app and do not remember my password. I was not allowed to open a new account because one is already attached to my email.

You can reset your password by selecting "Forgot Password" on the app or the website. Follow the instructions to reset it using the email associated with your account.
Asked Jun 28, 2024 5:22 PM

new card's $30 balance cannot be transferred

If you're having issues with transferring a balance from one Starbucks card to a new one, it may be due to system errors or network issues. Starbucks policy normally allows you to transfer balances between cards. We suggest trying again later. If the problem persists, a Starbucks store associate might help you resolve this issue. Remember, to transfer balances, both cards must be registered under the same Starbucks account.
Asked Apr 21, 2024 8:26 PM

Help me with my Starbucks customer service issue

Gift Card Services

How Do I Check the Balance on My Starbucks Gift Card?

Starbucks is a beloved coffee chain with locations in over 80 countries, serving millions of customers every day. From espresso drinks...

How Do I Send Someone a Starbucks Gift Card?

For the Starbucks lover on your gift list, a gift card is an excellent way to show them you care. Starbucks allows customers to purchase...

How Do I Request a Refund to a Gift Card from Starbucks?

Log into your Starbucks account online to request a refund to a Starbucks gift card. Select Order History from the menu at the top...

How Do I Buy a Gift Card from Starbucks?

Shoppers can easily purchase a Starbucks gift card by visiting the company's website. Choose the gift card tab and follow the prompts...

How Do I Use My Starbucks Gift Card for My Purchase?

Before shopping with a Starbucks gift card, ensure a valid payment method is associated with your account. Once you have found items...

What Do I Do If My Starbucks Gift Card Balance Won't Load?

If the Starbucks gift card balance isn't working, or if it shows the wrong balance, you should diagnose and fix the problem before...

Can You Redeem the Money on Your Starbucks Gift Card for Cash?

Starbucks gift card recipients in California and Oregon have the option of redeeming gift cards up to pre-set amounts for cash by submitting...

Account Management

How Do I Activate My Starbucks Partner Membership?

Checking the status of your Rock Bottom Golf order is simple. However, you need to wait 24 hours before trying to do it. When your...

How Do I Recover My Starbucks Account?

There are three main scenarios in which you will need to recover your Starbucks account. The first is when you forget your password,...

Rewards Program

What is the Starbucks Rewards program?

The Starbucks Rewards program is a loyalty initiative designed to enhance the customer experience at Starbucks. Members of the program These rewards can include free drinks, complimentary food items, and exclusive offers. In addition, members enjoy personalized experiences such as special birthday rewards and early access to promotions. The program also allows customers to order ahead and pay conveniently using the Starbucks app, streamlining the overall purchasing process. To join, individuals can sign up through the Starbucks app or website, and it is free to enroll. For any specific inquiries or further details, interested individuals may wish to visit the current Starbucks web page that outlines the program more comprehensively....

What are the different levels in the Starbucks Rewards program?

The Starbucks Rewards program has several tiers designed to offer members varying benefits based on their engagement with Starbucks Gold members enjoy additional benefits, including personalized offers and the ability to earn Stars for more merchandise. After accumulating a higher number of Stars, members can progress to even higher tiers, gaining access to exclusive offers, birthday treats, and other special promotions. Starbucks frequently updates the Rewards program, so it is advisable for members to stay informed about the current benefits and any changes. For the most accurate and up-to-date information, it may be beneficial to visit the Starbucks website directly....

Can I earn Stars for purchases made at licensed Starbucks stores?

Yes, customers can earn Stars for purchases made at licensed Starbucks stores, but certain conditions may apply. Licensed stores are...

What is the difference between a Starbucks store and a licensed Starbucks location?

The distinction between a Starbucks store and a licensed Starbucks location lies in their ownership and operational structure. A company-operated On the other hand, a licensed Starbucks location is operated by an independent business that has obtained a license from Starbucks to sell its products. While these locations serve Starbucks coffee and carry its merchandise, they can have more flexibility in terms of their management and operations. They may not always follow the same corporate policies as company-operated stores, which can lead to variations in customer experience. For more detailed information, one may wish to explore the Starbucks website, where various operational aspects are discussed....
We look to the Starbucks issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Starbucks issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated