Will Stripe accept a Visa debit card for payment at shopgoodwill.com or not? The card...
GetHuman-bcwellsc's problema de servicio al cliente con Stripe de julio 2020
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The issue in GetHuman-bcwellsc's own words
Will Stripe accept a Visa debit card for payment at shopgoodwill.com or not? The card with adequate money on it has been rejected by Stripe several times. What's wrong? There are adequate funds to cover the online purchase. Why is it being rejected? This is day number * trying to get this resolved. Please respond.
GetHuman-bcwellsc did not yet indicate what Stripe should do to make this right.
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How GetHuman-bcwellsc fixed the problem
Stripe responded to me through a person named Thomas. They weren't sure what had happened because they DO accept Visa debit cards for payment. There was no reason for being rejected by Stripe. *What I did do was try processing the payment again with the vendor through MSEdge browser and not Firefox. It processed immediately. *In all fairness, the vendor had reset their payment screen * times after having been rejected by the Stripe processing yesterday. The attempt that I made today using MSEdge worked on the first try. Was it the resetting by the vendor for their screens that worked? Was it the browser that was used? Was it a ** hour period coded somewhere with Stripe that would allow another attempt at a previously attempt at payment processing? I have no idea. All I know is that Stripe, through e-mail chat, responded to my inquiry within less that an hour offering to help if they could. Somewhere between the contacts, the payment was processed and the action completed. Maybe it was by magic. I'm a happy customer and will use Stripe processing for payment anytime that I use shopgoodwill.com. With MSEdge' browser, that is. Fingers crossed for the future.
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