I paid off my watercraft loan in ****. I never received the pink slip or release. Wh...

GetHuman6622318's problema de servicio al cliente con Synchrony Bank de septiembre 2021

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Nombre del titular de la cuenta, dirección de facturación, fecha de nacimiento y últimos 4 dígitos del SSN
The issue in GetHuman6622318's own words
I paid off my watercraft loan in ****. I never received the pink slip or release. What I discovered is the bank is still on title. * I sold the watercraft recently. I have made various phone calls to Synchrony starting in June, ****, and have gotten wrong info each time about the process of receiving release letters. Now they just say they can’t access my account because I suspect they are tired of my phone calls. * I need documentation to release me from my loan, so I can transfer title and be done with this. The title department has never answered their phone either, and that’s who I am supposed to be dealing with now. Please advise.

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Synchrony Bank

Problema de servicio al cliente
Reported by GetHuman6622318
sep. 20º, 2021 - hace 8 meses
Not resolved
Visto por 13 clientes hasta ahora
Problema similar a 1177 otros
0 clientes que siguen esto

Timeline

GetHuman6622318 comenzó a trabajar en este problema
sep. 20º, 2021 8:53pm