I have * problems** - Billing issue. I have been scammed by a company claiming to be th...

GetHuman6538851's problema de servicio al cliente con T-Mobile de octubre 2022

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The issue in GetHuman6538851's own words
I have * problems** - Billing issue. I have been scammed by a company claiming to be the T Mobile billing department. That is a long story which I wouild like to discuss with someone actually from *T mobile ** - My samsung Galaxy S** *G has what I describe as a virus.*Icons for various apps keep appearing on my screen at all times.*Attempting to erase them usually brings up the app and disrupts what ever I am doing on the phone.*This is driving me crazy as the TMobile reps at the store in Adrian Michigan tell me there is nothing they can do about it period.*Also, during a conversation on the phone lets dsay I have to refer to the key pad, when doing that, the phone disconnects.*I do not know how I can explain these issues another way.*Who or where do I go for a resolution?

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T-Mobile

Problema de servicio al cliente
Reported by GetHuman6538851
oct. 4º, 2022 - hace 2 meses
Not resolved
Visto por 6 clientes hasta ahora
Problema similar a 442 otros
0 clientes que siguen esto

Timeline

GetHuman6538851 comenzó a trabajar en este problema
oct. 4º 1:30pm