I ended up with the self-employed version of taxact. What I rteally needed is tax act...

GetHuman-dcyoung's problema de servicio al cliente con TaxAct de abril 2019

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The issue in GetHuman-dcyoung's own words
I ended up with the self-employed version of taxact. What I rteally needed is tax act delux *. How do I back out of taxact self-employed.

GetHuman-dcyoung did not yet indicate what TaxAct should do to make this right.

How GetHuman-dcyoung fixed the problem
Don't know... I'm totally retired since ****. NOT self employed...Because of one ****-PATR tax act decided I was self employed and forced me into self employed version of their program. I finished my taxes with it BUT after reviewing it and seeing all the **** it did to me as self employed I DELETED IT, Went out and re purchased the premier program I started out with at about midnight on the **th. Spent all night redoing my taxes with that program. Barely got them done on time. PAID TAX ACT TWICE TO GET MY TAXES DONE!! THEY OWE ME A REFUND FOR THEIR BAIT AND SWITCH BS TACTICS. WISH I COULD BILL THEM FOR THE HOURS AND GRIEF THEY COST ME AND MY WIFE. Have used Taxact for years... This year they screwed me,*Same thing happened to my daughter and her husband. Cost he over $** to file something she shouldn't have had to file. AS OF NOW "TAXACT *****".*TAXACT-- NEXT YEAR YOU'LL BE WANTING ME TO BUY YOU PRODUCT AGAIN.*GUESS WHAT.... AFTER BEING A CUSTOMER FOR OVER ** YEARS MY DAUGHTER AND I ARE BOTH G O N E!!!! Don Young Hope everyone else you screwed does the same thing!!!
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TaxAct

Problema de servicio al cliente
Reported by GetHuman-dcyoung
abr. 14º, 2019 - hace 4 años
Fixed
GetHuman-dcyoung shared how to fix
Visto por 25 clientes hasta ahora
Problema similar a 3479 otros
0 clientes que siguen esto
Items needed
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Dirección de correo electrónico en la cuenta
Nombre en la cuenta
Dirección en la cuenta

Timeline

GetHuman-dcyoung comenzó a trabajar en este problema
abr. 14º, 2019 11:37pm
GetHuman-dcyoung confirmó que el problema está solucionado. ¡Hurra!
abr. 18º, 2019 5:19am