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TaxAct Customer FAQ

Top Answers & How-to Guides

What is TaxAct's Phone Number?

The question we are asked most often is about how to talk to TaxAct customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Find My Checking Account and Routing Number with TaxAct?

It's always recommended contacting your bank if you have any issues in finding the routing number. However, Gethuman provides an easy...

What Are the Pros and Cons of Using TaxAct?

This article is about the TaxAct tax preparation assistance software. It is meant to assist in making a tax preparation software purchase...
Ask any question you have about TaxAct customer service, get an answer now.

Recent TaxAct Customer Questions

No where to enter my greencard , where it says drivers license or state id

In TaxAct, there is currently no specific place to enter green card details as it primarily asks for standard identification like a driver's license or state ID. While filing your taxes, your green card status impacts your tax obligations, but the green card number itself doesn't need to be entered in the software. Remember that as a green card holder, you're considered a resident alien for tax purposes. Ensure you're paying your taxes correctly based on this status.
Asked Apr 10, 2024 4:10 PM

Help me with my TaxAct customer service issue

Tax Filing Process

How Do I Amend My Tax Return Using TaxAct?

Amending your tax return is a relatively simple process. Whether you use the TaxAct website or mobile app, you will be able to make...

How Do I Check the Status of My TaxAct Return?

If you have used TaxAct to file your federal and state income tax returns, you want to make sure the forms are properly received and...

How Do I Get a Copy of a Prior Year Return on TaxAct?

There are several ways to get a copy of your prior-year return. The easiest way is to use the TaxAct website. You can log in and view...

How Do I Request an Extension to File My Taxes with TaxAct?

Despite all your planning and intentions to file your taxes on time, you may somehow miss the deadline looming over you. Collecting...

Can I import my tax information from another software into TaxAct?

Yes, TaxAct does offer the capability to import tax information from other software, which can significantly streamline the filing To begin the import process, you will need to follow specific steps within the TaxAct platform. Generally, this involves selecting the import feature, browsing for the tax file you wish to upload, and ensuring that the file is compatible with TaxAct's requirements. For the most accurate and up-to-date instructions on how to import tax information, it is advisable to look for resources directly on the TaxAct website, as they may provide guidance on which specific file types are supported and any additional considerations to keep in mind. If you encounter any issues, the help section on their website can also offer further assistance....

Can I file my taxes jointly with my spouse using TaxAct?

Yes, TaxAct allows users to file their taxes jointly with their spouse. When you choose to file jointly, both you and your spouse's...

Refund and Payment

How Do I Get a Refund from TaxAct?

There are several ways to request a refund from TaxAct. It's important to have the proper information available when you submit your...

How Do I Track My Refund from TaxAct?

People who file their tax returns with TaxAct have a few options they can use when it comes to getting the status of their tax returns....

How Do I Pay My Taxes with TaxAct?

TaxAct strives to provide convenient online tax preparation solutions. As such, it's amassed significant popularity over the years,...

Will My Stimulus Check Be Put on My TaxAct Card?

Your stimulus check will be put on your TaxAct card and you can access it as you normally would access all the other funds in your...

How long does it take to receive a refund from TaxAct?

The time it takes to receive a tax refund when using TaxAct can depend on several factors, and it is important to understand that TaxAct...

Software Compatibility and Costs

How Do I Find My Checking Account and Routing Number with TaxAct?

It's always recommended contacting your bank if you have any issues in finding the routing number. However, Gethuman provides an easy...

What is the cost of filing state taxes with TaxAct?

The cost of filing state taxes with TaxAct can vary depending on the specific product selected and any promotions or discounts available...

Is TaxAct compatible with Mac computers?

Yes, TaxAct is compatible with Mac computers. TaxAct offers both online and desktop versions of their software, which are compatible...

Account and Support

What Are the Pros and Cons of Using TaxAct?

This article is about the TaxAct tax preparation assistance software. It is meant to assist in making a tax preparation software purchase...

Does TaxAct Get You the Biggest Refund?

This GetHuman guide targets TaxAct customers who may be having doubts regarding the software's accuracy and, consequently, the possibility...

How Do I Recover My TaxAct Username and Password?

Using online tax preparation services makes an unpleasant task easier but forgetting your log in information is likely if you don't...

How Do I Contact TaxAct with a Tax Question?

TaxAct is dedicated to ensuring complete customer satisfaction. GetHuman, a leading customer service provider, develops guides to clients...
We look to the TaxAct issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
TaxAct issues reported to GetHuman
FAQ Table of Contents

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