Back on ******* I had lengthy online chat re being unable to afford $** per month for i...

GetHuman-robnance's Sobrecarga / Problema de carga extraña con Telstra de octubre 2021

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The issue in GetHuman-robnance's own words
Back on ******* I had lengthy online chat re being unable to afford $** per month for internet (using less than **GB per month). As an ** year old pensioner, I was finally advised my bill would be reduced to $**.** per month as a concession holder. I agreed to remain with Telstra however since that date I have not received any concession at all. I also object to having to pay $* to get an answer & then having to go to the bother of cancelling the charge. Please advise who I can speak to to resolve my problem. I should get a refund for overpayments plus get the reduction in monthly charge.

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Telstra

Sobrecarga / problema de carga extraña
Reported by GetHuman-robnance
oct. 22º, 2021 - hace 2 meses
Not resolved
Visto por 2 clientes hasta ahora
Problema similar a 678 otros
0 clientes que siguen esto

Timeline

GetHuman-robnance comenzó a trabajar en este problema
oct. 22º 2:36am