On ******** I attempted to purchase tickets thru Ticketmaster to Travis Scott at Madiso...

GetHuman1810376's customer service issue with Ticketmaster from December 2018

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Order number, Name on ticket, Phone number on the booking, Email address on the booking, Payout method (If card or bank account, and please include the last 4 digits)
The issue in GetHuman1810376's own words
On ******** I attempted to purchase tickets thru Ticketmaster to Travis Scott at Madison Square Garden on ******. I was informed there was a problem with the credit card. Does this mean the order did not get processed? The credit card company confirmed I do not have enough credit to make a $***.** purchase. I placed another order with a different credit card. Now my Ticketmaster account shows I have * tickets when I only need *. I need a full refund for the * tickets in section *** at Madison Square Garden, please.
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Ticketmaster

Customer service issue
Reported by GetHuman1810376
Dec 22nd, 2018 - 7 mons ago
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Timeline
GetHuman1810376 started working on this issue
Dec 22nd, 2018 12:08am