Was told l have Madonna tickets for LA on Nov. **, * days ago, now l get an email today...

GetHuman2949779's customer service issue with Ticketmaster from May 2019

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The issue in GetHuman2949779's own words
Was told l have Madonna tickets for LA on Nov. **, * days ago, now l get an email today saying l don’t have tickets
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Ticketmaster

Customer service issue
Reported by GetHuman2949779
May 19th, 2019 - a mon ago
I have an issue with Ticketmaster too
Fixed
Seen by 2 customers so far
Similar issue to 9125 others
0 customers following this
Items needed
Order number
Name on ticket
Phone number on the booking
Email address on the booking
Payout method (If card or bank account
please include the last 4 digits)
Timeline
GetHuman2949779 started working on this issue
May 19th 5:18pm
GetHuman2949779 confirmed the issue is fixed. Hooray!
May 20th 5:42pm