Ticketmaster Customer FAQ

The person receiving the tickets does not need to have the Ticketmaster app installed to receive transferred tickets. They can access their tickets through a web browser or create a Ticketmaster account if they don’t already have one.

If you purchased tickets for an event that was canceled or postponed due to Covid, Ticketmaster typically issues refunds for such situations. If you haven't received your refund or tickets, please check the status of your order in your account. There may be specific policies in place depending on the event, and you can find the most accurate information regarding your purchase on the link provided on this page for the most up-to-date contact information.

Yes, you can transfer tickets to another person if you are unable to attend an event. To do this, you need to use the transfer feature available through the Ticketmaster platform. The recipient will need to accept the transfer to receive the tickets. Make sure to complete the transfer before the event date.

Yes, you can transfer your tickets to someone else if you can't attend the Post Malone concert at Ford Field. To do this, you would typically use the ticket transfer feature available in your Ticketmaster account. Make sure to follow the necessary steps to ensure a smooth transfer.

If you have not received a confirmation after purchasing Pearl Jam tickets, check your email's spam or junk folder. Ensure that you entered the correct email address when you made the purchase. If you still can't find the confirmation, there is a link to the most up-to-date contact information right here on this page that you are viewing for further assistance.