I spoke with a gentleman named Luke he was a supervisor and his employee ID number is...

GetHuman2947195's customer service issue with Tracfone from May 2019

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The issue in GetHuman2947195's own words
I spoke with a gentleman named Luke he was a supervisor and his employee ID number is ***** *. He informed me that I'm not allowed to get a refund based on the location of my credit card. He informed me that I refund is not allowed to be issued, the previous supervisor informed me that they were going to do a rush transfer of the funds back to my account because of the miscommunication or issues with the prior representative that charged me the mount was supposed to be **** tax included and they end up charging me ** * * and again that was supposed to be a rush transfer which now will not happen based on where the taxes were or the state where it was issued this is insane and needs to be rectified.
GetHuman2947195 did not yet indicate what Tracfone should do to make this right.
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Customer service issue
Reported by GetHuman2947195
May 19th, 2019 - 5 mons ago
I have an issue with Tracfone too
Not resolved
Seen by 3 customers so far
Similar issue to 5434 others
0 customers following this
GetHuman2947195 started working on this issue
May 19th 12:43am