My phone will not come on. Message says service not responding. Live chat said Master R...

GetHuman2939546's customer service issue with Tracfone from May 2019

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The issue in GetHuman2939546's own words
My phone will not come on. Message says service not responding. Live chat said Master Reset might help, but I would lose everything. So, still don't have cell phone and no good solution. Very disappointed in Trac Fone
GetHuman2939546 did not yet indicate what Tracfone should do to make this right.
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Tracfone

Customer service issue
Reported by GetHuman2939546
May 19th, 2019 - 5 mons ago
I have an issue with Tracfone too
Not resolved
Seen by 2 customers so far
Similar issue to 5435 others
0 customers following this
Timeline
GetHuman2939546 started working on this issue
May 19th 12:57am