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TransUnion Customer FAQ

Top Answers & How-to Guides

What is TransUnion's Phone Number?

The question we are asked most often is about how to talk to TransUnion customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Username and Password with TransUnion?

If you are trying to recover your username and password with TransUnion, you can do it in a few simple steps. You only need...

How Do I Cancel My TransUnion Account?

If you feel it's time to cancel your TransUnion account, you don't have to worry about it being a hassle. The company makes it...
Ask any question you have about TransUnion customer service, get an answer now.

Recent TransUnion Customer Questions

How can i update my phone number

To update your phone number with TransUnion, you can typically do this online through your account settings. Log in to your TransUnion account, navigate to the profile or personal information section, and make the necessary updates to your phone number. If you are unable to do this online, refer to the most up-to-date contact information provided on this page for assistance.
Asked Nov 29, 2024 8:15 PM

I forgot my username and password. How can I retrieve my information?

If you forgot your username or password, look for the "Forgot Username?" or "Forgot Password?" links on the TransUnion login page. Follow the instructions to verify your identity and retrieve or reset your information.
Asked Jul 2, 2024 6:05 AM

How to report a data security breach

To report a data security breach to TransUnion, you should gather all relevant details about the incident and contact their dedicated security team. There is a link to the most up-to-date contact information right here on this page that you are viewing. This ensures your concern reaches the appropriate department for swift action.
Asked Jun 21, 2024 8:54 PM

Help me with my TransUnion customer service issue

Credit History and Access

How Can I Get My Credit History from TransUnion?

If you're interested in getting a copy of your credit history from TransUnion, there are a few ways to do it. You can order a...

How often is my credit history updated by TransUnion?

TransUnion generally updates credit histories on a monthly basis, but the timing can vary since creditors may report at...

Can I view my credit score for free on TransUnion's website?

TransUnion permits users to check their credit score for free, often via trial offers on their credit monitoring services....

Account Management

How Do I Recover My Username and Password with TransUnion?

If you are trying to recover your username and password with TransUnion, you can do it in a few simple steps. You only need...

How Do I Cancel My TransUnion Account?

If you feel it's time to cancel your TransUnion account, you don't have to worry about it being a hassle. The company makes it...

What happens to my credit report when I cancel my TransUnion account?

When a customer cancels their TransUnion account, their credit report remains unchanged, retaining all credit history and data....

Credit Freezing and Unfreezing

How Do I Unfreeze My Credit with TransUnion?

A credit or security freeze prevents new accounts from being opened under your name. This also blocks access to your credit by...

How long does it take to unfreeze my credit with TransUnion?

The duration for unfreezing credit with TransUnion varies by method. Online or mobile app requests are usually instant, while...

Can I freeze my credit with TransUnion online?

Yes, individuals can indeed freeze their credit with TransUnion online, which protects against identity theft. The process...

What are the fees associated with freezing and unfreezing my credit?

TransUnion generally does not impose fees for initiating or lifting a credit freeze, providing a valuable service to safeguard...

Can I temporarily lift my credit freeze with TransUnion?

TransUnion allows individuals to temporarily lift their credit freeze, also known as a credit freeze thaw, for purposes such as...

Disputing Credit Reports

How Do I Dispute a TransUnion Credit Report?

A TransUnion Credit Report provides a detailed overview of your credit history and financial reliability, including personal...

What information do I need to provide to dispute a TransUnion credit report?

To dispute a TransUnion credit report, an individual must provide their full name, address, and Social Security number to...

How long does it take for a dispute to be resolved by TransUnion?

When a dispute is filed with TransUnion, it typically takes up to thirty days for resolution as they investigate the claim. If...

Can I dispute errors on my credit report if they are not from TransUnion?

Disputing errors on a credit report is allowed regardless of which agency reported them. It's essential to follow the...

Is there a limit to the number of disputes I can file with TransUnion?

TransUnion does not limit the number of disputes a consumer can file regarding inaccuracies on their credit report. Each...
We look to the TransUnion issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
TransUnion issues reported to GetHuman
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