Recent X Customer Questions
how do i update my credit card?
To update your credit card information, navigate to your account settings and look for the payment methods section. Here, you can add a new credit card or update your existing one with the new details. Be sure to save your changes to ensure your new information is recorded.
Asked Jun 5, 2025 10:07 PM
Twitter suspended my account because I have violated there rules against inauthentic accounts so how do I write an appeal to them explaining that I am the legitimate owner of the account and that they made a mistake.
To write an appeal to Twitter regarding your suspended account, clearly explain your situation and assert that you are the legitimate owner. Begin by addressing the reason for the suspension and acknowledge Twitter's rules. State your case, including any relevant details that prove your identity and authenticity. Be concise, polite, and professional in your tone. Ensure you include any necessary account details such as your username and associated email address. Finish by requesting a review of your account suspension. Remember to follow Twitter's appeal process as outlined in their help section.
Asked Mar 29, 2025 2:53 PM
What is the best way to appeal the suspension of your X account
To appeal the suspension of your X account, follow the specific procedures outlined on the platform. Typically, this involves submitting an appeal form or response directly through the account login page or support section. Provide any relevant details that explain your situation clearly and concisely. Make sure to adhere to the community guidelines and terms of service to strengthen your appeal. Ensure you check for any updates regarding the appeal process as policies may evolve.
Asked Mar 25, 2025 9:20 PM
أريد إنشاء حساب جديد للمدرسة على منصة اكس لان الحساب الاول موقوف ولا اعرف رقم الجوال اللي يرسل عليه التوثيق والإيميل قديم وملغى
نحن نعتذر عن سماع ذلك. لإنشاء حساب جديد، يُفضل استخدام رقم هاتف وإيميل فعالين. تأكد من أن تكون المعلومات المستخدمة حديثة وصحيحة لضمان عملية التوثيق بنجاح. هناك رابط لأحدث معلومات الاتصال على هذه الصفحة يمكنك الاطلاع عليه للمزيد من المساعدة.
Asked Mar 7, 2025 5:10 AM
I am appealing the suspension of my accoutnt because it says that I violatied there rules against inauthentic accounts but I am a the owner of the account so they shouldn't have suspended my account.
If you believe your account was wrongfully suspended, you can appeal the decision by following the instructions provided in the suspension notification or by using the appeal process outlined in our guidelines. Make sure to provide any relevant information that supports your claim of ownership. We will review your appeal and take appropriate action based on the information provided.
Asked Mar 6, 2025 8:41 PM
Help me with my X customer service issue
Notifications and Interaction
Privacy and Security
What are the privacy settings available on my Twitter account?
Privacy settings on a Twitter account are essential for managing who can see your activity and how your information is shared. Users
Additionally, users can adjust settings related to photo tagging. This feature allows you to choose whether people can tag you in photos. You can set it to "allow anyone" to tag you, "allow only people you follow," or "disable tagging altogether." Furthermore, users can control their location settings, including whether to attach a location to their tweets.
Twitter also provides options for controlling who can send you direct messages. You can choose to receive messages from anyone, or restrict this to only those you follow. Moreover, you can manage your blocking and muting options to prevent unwanted interactions.
To protect your account further, users are encouraged to enable two-factor authentication, which adds an extra layer of security during the login process. It is advisable to regularly review the security and privacy settings, as they can change and new features may be introduced. For the most current options and guidance, users are encouraged to check the privacy settings section within their account or visit the official X webpage for detailed information....
How do I block or unblock someone on Twitter?
To block or unblock someone on Twitter, users will need to follow a few simple steps. First, they should navigate to the profile of
If blocking, users can select the "Block" option. A confirmation prompt will appear asking if they are sure they want to block this user. Upon confirmation, the blocked user will no longer be able to follow or interact with the blocking user’s tweets.
To unblock someone, the process is similar. Navigate to the blocked user's profile, access the menu, and select "Unblock." The previously blocked person will then be able to follow and interact again.
For the most current information or assistance, users are encouraged to check the official web page related to account settings on the platform....
What should I do if I suspect that my account has been hacked?
If you suspect that your account has been hacked, it is important to take immediate action to secure it. First, you should attempt
Once you gain access to your account, it is vital to change your password right away. Choose a strong and unique password that includes a combination of letters, numbers, and special characters. Additionally, consider enabling two-factor authentication if it is available. This provides an extra layer of security by requiring a verification code in addition to your password for future logins.
While you are reviewing your account, take the time to check your profile settings. Look for any unauthorized changes, such as alterations to your email address, linked accounts, or any suspicious activity on your timeline. If you notice anything unusual, revert the changes as soon as possible.
Furthermore, it is a good practice to inform your followers or contacts about the situation, particularly if there were any suspicious messages sent from your account during the breach. It is also advisable to run a security check on any device you used to access your account to ensure it is free from malware or other security issues.
Lastly, for additional assistance or resources, you may want to visit X's official support page for up-to-date guidance regarding account security....
Troubleshooting
How do I change my Twitter username?
Changing your username on X, often referred to as Twitter, is a straightforward process that can be done through the app or website.
In the settings section, you will find the option to edit your profile. Click on that, and you will see your current username displayed. You can enter a new username in the provided field. Keep in mind that usernames must be unique and can include letters, numbers, and underscores, but no spaces or special characters. After entering your desired username, save the changes.
It is important to note that if the new username you have chosen is already in use by another user, you will need to select a different one. For more detailed instructions or if you encounter any issues, you may want to explore the help center available on the X website....