My parcel is due to be delivered today but currently not here yet.**This is urgent as i...

GetHuman4046063's problema de servicio al cliente con UK Mail de diciembre 2019

Ayuda con mi problema UK Mail
The issue in GetHuman4046063's own words
My parcel is due to be delivered today but currently not here yet.**This is urgent as i need to send it onto Europe.**Your parcel ************** is out for delivery***I need to speak to a customer service agent urgently.**Thank you.*Lionel

GetHuman4046063 did not yet indicate what UK Mail should do to make this right.

How GetHuman4046063 fixed the problem
I waited over * hours on the first day of the delivery and was only notified by UKMail*DHL Parcel UK of the failed delivery the day after. The next day I received tracking details that the parcel was due out for delivery by the *th and then was told the parcel was out for delivery that day the *th Dec. So the updates were inaccurate and I was fortunate to have the delivery to my work address, otherwise it would have been more waiting. I gather that these are not original DHL Drivers and likely temps brought in by UKMail, the service is not great at all. Constantly directed to automatic bots or non-human voice assistants...the future with robotics *****!
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UK Mail

Problema de servicio al cliente
Reported by GetHuman4046063
dic. 5º, 2019 - hace 3 años
Fixed
GetHuman4046063 shared how to fix
Visto por 25 clientes hasta ahora
Problema similar a 94 otros
0 clientes que siguen esto
Items needed
Quien hizo la compra
El número de rastreo

Timeline

GetHuman4046063 comenzó a trabajar en este problema
dic. 5º, 2019 3:59pm
GetHuman4046063 confirmó que el problema está solucionado. ¡Hurra!
dic. 8º, 2019 11:04pm