Hello, we are trying to find out where our package is and hope that you can help us.*On...

GetHuman4729367's problema de servicio al cliente con UK Mail de abril 2020

20 vistas | 81 similar | 0 siguiendo
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The issue in GetHuman4729367's own words
Hello, we are trying to find out where our package is and hope that you can help us.*On **.**. it was send from Germany to us in London. On **.**. (the last information that we see when we use tracking number) we see that the package was send to GB and it is on the way to our region. Since it has been more then ** days without package coming or any kind of other information we did try to contact you (DHL and UKmail) thru the same number *********** where on internet is writen that there we can speak with your advisors and ask them to help. As you probably know, there are no option and it is not possible to speak to somebody and ask for help. We have been ask to put our tracking number which he does not recognize and after a while it just hang up. Please provide us some information or telephone number where we can actually call and speak with somebody.*Thank you in advance and have a nice day.*Kind regards,*Ivana and Sebastian**we will provide you our tracking number over the phone or e mail when you contact us. Thank you.

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UK Mail

Problema de servicio al cliente
Reported by GetHuman4729367
abr. 28º, 2020 - hace 2 años
Not resolved
Visto por 20 clientes hasta ahora
Problema similar a 81 otros
0 clientes que siguen esto

Timeline

GetHuman4729367 comenzó a trabajar en este problema
abr. 28º, 2020 11:16am
GetHuman4729367 indica que el problema aún no se ha solucionado.
abr. 28º, 2020 11:17am
GetHuman4729367 indica que el problema aún no se ha solucionado.
abr. 28º, 2020 11:17am