I received a text from UPS that a package was left at my front door. But their website...

GetHuman-elainepd's customer service issue with UPS from June 2019

Help with my UPS issue
The issue in GetHuman-elainepd's own words
I received a text from UPS that a package was left at my front door. But their website says it arrived SurePost which means it would have been delivered with the mail. But the package is not at my door and didn't show up in my mailbox.
GetHuman-elainepd did not yet indicate what UPS should do to make this right.
I have an issue with UPS too
How GetHuman-elainepd fixed the problem
Twice I asked you to call for me. You never did it. I resolved it myself. Very disappointed in your service
Please help with my UPS issue
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Customer service issue
Reported by GetHuman-elainepd
Jun 25th, 2019 - a mon ago
I have an issue with UPS too
GetHuman-elainepd shared how to fix
Seen by 5 customers so far
Similar issue to 9414 others
0 customers following this
Items needed
Tracking number
Destination of shipment
Origin of Shipment
Full name
Billing address
Email address on account
GetHuman-elainepd started working on this issue
Jun 25th 12:38am
GetHuman-elainepd indicated the issue is not fixed yet.
Jun 26th 1:13am
GetHuman-elainepd confirmed the issue is fixed. Hooray!
Jun 28th 1:02am