US Citizenship & Immigration Service Customer FAQ

You can study for your citizenship test using the official study materials provided by the US Citizenship & Immigration Services (USCIS). The "Guide for Naturalization" (Form M-476) and "Learn About the United States: Quick Civics Lessons" (Form M-638) are some of the helpful resources available. Both materials cover topics on U.S. history, government, and the rights and responsibilities of citizens. These can be downloaded for free directly from the USCIS website. Remember that it's important to study from these official materials, as third-party or unauthorized materials may not be accurate.

The projected decision date for an application or petition can change due to a number of reasons. These could include changes in application volume, time taken to obtain and review necessary evidence, decision delays due to legal issues, and staffing limitations. Most often, it's simply due to the fact that some cases take longer than anticipated. Please understand that the initial prediction is only an estimate and is subject to change. It's also important to note that although the processing times may be frustrating, each case is different and the USCIS is committed to processing each one as thoroughly and quickly as possible.

To replace a lost naturalization citizenship document, your friend will need to file form N-565, Application for Replacement Naturalization/Citizenship Document, with U.S. Citizenship & Immigration Services. The form can help your friend obtain a replacement certificate of naturalization or certificate of citizenship. Please note that there are supporting documents, fee, and potentially biometrics, needed to be submitted along with the application. However, even for the duration he is without the citizenship document, his status as a U.S. citizen is not revoked. Please note that possessing a naturalization certificate is not the only proof of U.S. citizenship. A U.S. passport is also proof of U.S. citizenship and can be obtained by applying through the U.S. Department of State.

I'm sorry to hear that you're experiencing a delay. The scheduling of biometrics is typically automatic after you apply for a re-entry permit, and it usually happens several weeks after the application. However, processing times can vary due to a variety of factors including application volumes at USCIS offices. While it's not uncommon for there to be some wait, if it has been a lengthy time since you applied, it may be worth reaching out to USCIS directly to inquire about your case. Unfortunately, we don't have access to individual application status, so we are unable to give you a specific update.

The validity of a passport is determined by the issuing country and typically varies from 5 to 10 years. It's important to ensure that your passport is valid for the duration of your stay in the U.S. An Employment Authorization Document (EAD), provided by the USCIS, shows that you are allowed to work in the United States. The validity of the EAD typically doesn't exceed two years and the specific expiration date is noted directly on the card. An expired EAD does not necessarily mean that your work authorization has ended. The EAD is essentially proof of your authorization, so you must keep it current while working. It is your responsibility to apply for an EAD renewal before your current EAD expires if you are still eligible.