US Postal Service Customer Service Issues

I visited the Post Office to send 3 small packages from Lexington, KY, to Louisville, KY, by December 23rd. Unfortunately, the packages never arrived, and I seem to have misplaced my tracking number. I do have the specific sending details like the date, time, location, and card number used for the packages. I am exploring alternative methods to track my packages or retrieve the tracking number.

I sent a package to Calgary, Alberta, Canada on Monday for overnight delivery. The tracking number is [redacted]. It cost $[redacted] to send. However, the package has not arrived yet. It was with the United States Postal Service until it reached Canada and was supposed to switch to FedEx. My elderly mother, who is 81 years old, has been eagerly waiting for it at her apartment, which requires a code for entry. Yesterday, I received a notification that the package was in Miami, Florida, and still en route. This is concerning because it has not reached my mother in Calgary. I'm anxious about the whereabouts of the package, as it was meant to be a Christmas gift for her to open on Christmas day. Can anyone assist me in tracking the package? Thank you and Merry Christmas. - Elizabeth Walton

My package was initially meant for the Canary Islands in September, but it got delivered to Madrid instead and never made it to its final destination. After staying in Madrid for several days, it was sent back to the US, going through San Francisco, Memphis, and back to San Francisco, finally reaching me today, 3 1/2 months later. I had paid $73.00 for the shipping and would appreciate a refund for this inconvenience. The tracking number associated with this shipment is CH[redacted]99US.

I would like to inquire about international shipping details. Upon sending a parcel, will the recipient need to pay any duties? What are the restrictions on items that can be shipped? Is there an option to prepay duties from my location? Should I pack the parcel and then drop it off at USPS, or do they handle the packaging and postage there? Does your shipping service include deliveries to the United Kingdom? I prefer to cover all costs from my end and avoid the recipient paying anything. Is there a method for me to add my address or make advance payments if required?

I have [redacted] stamps that I purchased before the Covid outbreak for a project that got canceled due to the pandemic. I am looking to return them. I only have access to a landline, and I cannot receive text messages. Please reach out to me via email at [redacted] to provide instructions on how to return these unused Wild and Scenic Rivers stamps valued at $1.60 each. Thank you.

I have visited the Snohomish post office ([redacted]) several times and attempted to call more than 10 times to set up a new address. Despite my efforts, I have found the staff to be unhelpful and rude. My address is unique and challenging to locate, but it is the one designated by Snohomish County. After four weeks of unsuccessful attempts, I am unsure of the next steps. When I spoke to Laurel at the Snohomish branch, she mentioned waiting without specifying a resolution. I am prepared to visit the county office and provide any necessary paperwork. How can we resolve this situation promptly? Address: [redacted] 99th Ave SE, Snohomish, Washington, [redacted] Thank you, Scott

I purchased items from the NFL shop and they were initially sent via FedEx. Once the package reached Anchorage, Alaska, it was handed over to USPS. It has been over a month since this transfer and I have not received my package yet. The last tracking update shows it arrived in Anchorage on November 30, [redacted]. The FedEx tracking number is [redacted][redacted], but I did not receive a new tracking number from the Anchorage offices.

I am curious about the delay in the shipment of my package from the post office in White River Junction, VT [redacted]. The tracking information shows that the package is still at the post office with an "acceptance pending" status for over 2 days. This has occurred multiple times before and I am unsure why there is a delay in shipping my package promptly from the post office. I would appreciate it if someone could investigate why this is a recurring issue at this specific post office. Thank you. Sincerely, J.

I asked for my mail to be held. I've been getting informed delivery pictures but whenever I visit the post office, they claim there's nothing for me. I plan to update my address today and pick up my backlog of mail. I suspect the driver may be keeping my mail while on the route instead of leaving it at the post office as I instructed. [redacted] Cocoa FL [redacted] Regards, E. Elie

Today, I encountered an issue trying to print a shipping label due to an outstanding charge for a package I didn't send to Mr. Horstmeier. The package in question was shipped from California to the Virgin Islands, which I paid for in order to send out another package despite not being the sender. I am seeking a refund for this unauthorized shipment and assistance in identifying the individual using my USPS account.

I dispatched a letter, tracking number EC[redacted]72US, to India via International Priority Express on 12/8/[redacted], and I was billed $67 for the service. Despite the USPS website indicating delivery within 3-5 business days, the package only reached the LA shipping site on 12/30/21, causing a delay in my critical tax submission due by 12/31/[redacted]. This delay may result in penalties for late filing. My local post office informed me that there are no guarantees regarding the arrival time of this letter. The situation is disappointing as the USPS provided inaccurate information, causing inconveniences and financial consequences. I am seeking compensation for the delayed delivery and the postage costs incurred. The lack of reliability from the USPS has led me to consider using UPS and FedEx for future shipments. The USPS's credibility appears to be at stake due to such incidents.

I sent a letter - Tracking Number: EC[redacted]72US - to India using International Priority Express on 12/8/[redacted]. The charge was $67. Unfortunately, after checking on 12/30/[redacted], I found out that my package had just reached the shipping site in LA. According to the USPS website, International Priority Express usually takes 3-5 business days. It's disappointing to see the delays as regular mail would have been faster and cheaper. This situation is frustrating as the letter contained time-sensitive tax information that was required before 12/31/[redacted]. Now, due to the delay, I have to incur a late filing penalty. The lack of guarantee and clarity from the USPS and my local post office is concerning. I feel the need to seek alternative shipping services like UPS and FedEx in the future. I am hoping to receive compensation for the delayed delivery and the postage cost.

Good afternoon, I required a letter to be sent out the next day to Charlotte at: Duke Energy Investor Relations [redacted] South Church Street, EC01W Charlotte, NC [redacted] After checking online, it stated it was delivered to a PO Box in Charlotte, NC [redacted]. Unfortunately, it did not specify the box number. I have tried to contact Duke Energy but have not received a response yet. The letter contains sensitive information. If it was not delivered to the address I provided, could I please receive a refund along with free shipping? I now need to obtain another document with a medallion stamp.

I was expecting a delivery today with Tracking Number EJ[redacted]42US. I had set up notifications for updates but now it shows that delivery was unsuccessful. I've been present at home the entire day and no one attempted to deliver the package. The item could easily fit in the mailbox as done by previous delivery drivers routinely. It's crucial that I receive this package without any delay today. If needed, I can be contacted at [redacted].

My name is Elizabeth Thompson, and I recently moved to a new apartment at [redacted] 225th Street, 2nd floor, Springfield Gardens, NY [redacted], on November 1st. The local post office has mailboxes for residents, and I visited the Merrick Blvd station with my lease to get a key for my mailbox. I was informed that a locksmith would need to change the lock, which was to take two weeks. As of my visit on December 2, [redacted], I have not received any updates or mail. I am seeking assistance to resolve this issue promptly. I followed the instructions given, and I am hopeful the postal service can assist in delivering my mail to my home address. Thank you for your help. Elizabeth Thompson.

I recently received my package, but it arrived 8 days late. Unfortunately, the box was damaged with straps on it. Upon opening it, I found grease all over the items, which were significantly damaged, and part of my order was missing. It seems like the items fell out in the grease or were run over before being taped and strapped back into the box. This situation is unacceptable. I have contacted the seller, who is also upset about this issue. I am requesting a complete refund and will return the damaged merchandise. I am baffled by who would handle the items in such a careless manner. The seller is not at fault, as I have a picture of the box being packed, showing the items were in mint condition. How can I proceed to get a refund for my entire order? Thank you, Susie J.

I have encountered issues with my postal carrier not delivering all my mail. On December 22, [redacted], I was expecting 6 first-class mail pieces that were visible on Informed Delivery but were never received. I promptly reported this on the Informed Delivery website; however, the response indicated that they might be delivered later, which unfortunately did not happen. Furthermore, yesterday, the carrier collected my outgoing mail but failed to deliver any incoming mail. Informed Delivery indicated 2 first-class mail pieces with checks, crucial for monthly payments, were missing from today's mail. All addresses were accurate on the mail pieces. I am troubled by the repeated failures in mail delivery, as my senders may incur additional costs to stop payment on checks and resend them due to the carriers' inefficiency.

I am concerned about the delayed delivery of my package, which was expected to arrive yesterday but has not yet been delivered. The tracking number for my order is [redacted][redacted][redacted]. Despite being told it would arrive yesterday, it did not. I was then informed it would arrive by noon today, but I have still not received it. When checking for today's delivery details, the system now says my tracking number is incorrect. This situation has been confusing and disappointing. I kindly request your urgent assistance to clarify and resolve this matter promptly. Your prompt response would be greatly appreciated to alleviate my growing frustration. Thank you for your attention. Sincerely, K.

I sent a package with an iPad to my granddaughter in Missouri before Christmas, ensuring it was insured. I reside in California and submitted a claim promptly. After receiving instructions to go to the post office with evidence, I presented photos of the damaged box, the receipt, a copy of the claim, and the letter. However, the postal worker insisted on seeing the box, which I no longer had as I sent it to Missouri. As a 75-year-old grandmother, I don't engage in fraudulent claims. I provided the iPad receipt with the insurance claim, seeking reimbursement for the amount paid since it was under $[redacted]. Additionally, a small item was also missing from the package. I am unsure of the next steps after the unhelpful interaction at the post office. Your assistance in resolving this matter is appreciated.

In early September [redacted], I tried to return a rifle scope to Leupold for repairs through UPS, but was denied due to their policy on shipping items related to rifles. Subsequently, I attempted to use USPS at the same location with no success. I then went ½ a mile and shipped it through FedEx instead. Today, I encountered issues at the same UPS store when trying to ship eBay items via USPS. The clerk refused to provide a shipping label and suggested photographing the packages. I also experienced difficulties using a USPS QR code in the past. I am considering conducting my future shipping business at the nearest USPS location due to these ongoing issues. The UPS store in question is: The UPS Store #[redacted] La Cueva Town Center [redacted] Wyoming Blvd NE Ste M4 Albuquerque, NM [redacted]