If you go to ubisoft.com and initiate an online chat: someone should be able to help you. Ubi-Simez spent a lot of time with me and made suggestions to try - finally was able to get my games installed on the new computer.

GetHuman7430786's problema de servicio al cliente con Ubisoft de mayo 2022

Ayuda con mi problema Ubisoft
The issue in GetHuman7430786's own words
I now have a gaming computer and wanted to move some Far Cry games from my old computer (I still have the original discs). I uninstalled each game on the old computer, but get a message about the activation key already being in use when attempting to install Far Cry Primal on the new computer. The same thing happened when trying to install Far Cry *.

GetHuman7430786 did not yet indicate what Ubisoft should do to make this right.

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Ubisoft

Problema de servicio al cliente
Reported by GetHuman7430786
may. 10º, 2022 - hace 9 meses
Fixed
Visto por 9 clientes hasta ahora
Problema similar a 521 otros
0 clientes que siguen esto
Items needed
Correo electrónico en la cuenta
Nombre de usuario
Contraseña
Nombre del juego
Consola
Tipo de versión del juego
Nombre del titular de la cuenta

Timeline

GetHuman7430786 comenzó a trabajar en este problema
may. 10º, 2022 9:29pm
GetHuman7430786 indica que el problema aún no se ha solucionado.
may. 11º, 2022 3:54am
GetHuman7430786 confirmó que el problema está solucionado. ¡Hurra!
may. 14º, 2022 3:18am