United Airlines Customer FAQ

To request a refund for hotel expenses due to a canceled flight, you will typically need to provide documentation such as your flight details and hotel receipts. Refund policies can vary, so it is best to review the relevant terms and conditions associated with your ticket or travel situation.

Yes, as an economy passenger on United Airlines, you are allowed to bring one carry-on bag and one personal item on board. The carry-on bag must fit in the overhead bin, and the personal item should fit under the seat in front of you.

To cancel your MileagePlus account, you need to log into your account on the United Airlines website. Once logged in, you can find the option to close your account in the account settings or contact customer service for assistance. Please ensure to carefully review the implications of closing your account, such as losing any accumulated miles.

To change your address in our database, you typically need to log into your United Airlines account on our website or mobile app. From there, navigate to the profile or account settings section where you can update your personal information, including your address. Make sure to save your changes before exiting.

The delivery time for lost baggage can vary depending on several factors, including the location and the airline’s process. Typically, United Airlines aims to deliver lost baggage within a few days, but it can take longer in busy travel periods or under certain circumstances. For the most accurate updates on your specific situation, please check the status of your lost baggage on United’s website.