We booked a flight with yourselves that was cancelled in April **** using a company cal...

GetHuman5257411's problema de servicio al cliente con United Airlines de septiembre 2020

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Nombre en la reserva, referencia de reserva de 6 caracteres y dirección de correo electrónico utilizada para la reserva
The issue in GetHuman5257411's own words
We booked a flight with yourselves that was cancelled in April **** using a company called Travel Crew , due to COVID -** the flight was cancelled , the flight was London to Orlando Florida . We have asked the agent for a refund as we were not permitted to fly due to the cancellation . This week the agent has contacted us offering a partial refund coupled with vouchers claiming the Unitied Airlines have only refunded them partially for the cost of the flights and they are financially out of pocket ,hence they will not refund the full amount of the tickets . I seek some clarity in the matter as research shows Travel Crew have numerous complaints in regards to customer Services , and i believe they are being untruthful at the very least , and potentially damaging your companies reputation . Your assistance would be very much appreciated , i look forward to your reply

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United Airlines

Problema de servicio al cliente
Reported by GetHuman5257411
sep. 12º, 2020 - hace 2 meses
Not resolved
Visto por 3 clientes hasta ahora
Problema similar a 3299 otros
0 clientes que siguen esto

Timeline

GetHuman5257411 comenzó a trabajar en este problema
sep. 12º 6:51pm