United Airlines Customer FAQ

If your seat assignment isn't showing up after purchasing your ticket, it may be due to a variety of reasons such as system updates or unassigned seats for certain fare types. You can check your booking details on the United Airlines website or app, where you may be able to view or select a seat. If your ticket allows for it, you can also try to assign a seat during online check-in.

Generally, name changes on a reservation with United Airlines are not permitted. However, minor corrections to a name may be allowed. If you need to make changes, it's best to review the specific policies related to your ticket type.

To cancel one ticket on a flight, you can log into your United Airlines account on their website, go to your existing reservations, and select the ticket you wish to cancel. Follow the prompts to complete the cancellation process. If you booked through a travel agent or third-party site, you may need to contact them directly to process the cancellation. Be aware of any cancellation policies or fees that may apply.

To request a refund for hotel expenses due to a canceled flight, you will typically need to provide documentation such as your flight details and hotel receipts. Refund policies can vary, so it is best to review the relevant terms and conditions associated with your ticket or travel situation.

Yes, as an economy passenger on United Airlines, you are allowed to bring one carry-on bag and one personal item on board. The carry-on bag must fit in the overhead bin, and the personal item should fit under the seat in front of you.