United Airlines Customer FAQ

There is no charge to join MileagePlus. It is a free loyalty program offered by United Airlines that allows members to earn miles for flights and other activities.

For passengers with limited mobility navigating connections at Denver International Airport, United Airlines offers services to assist you. You can request wheelchair assistance during your booking, or at the airport. Once you arrive, airport staff will help transport you between gates. Be sure to inform the airline of your needs in advance to ensure a smooth connection.

For safety reasons, it is illegal to bring certain items on board in your carry-on, including weapons like firearms, sharp objects, explosives, flammable liquids, and hazardous materials. Other prohibited items may include items that could cause harm or disruption during the flight. Be sure to check the TSA guidelines for a comprehensive list of items that cannot be carried onto an aircraft.

To correct a misspelled name on your boarding pass, you can visit the United Airlines website or the link provided on this page for guidance on name correction procedures. Typically, minor corrections can be made online, while more significant changes may require contacting customer service. It’s important to address this before your flight to ensure a smooth travel experience.

United Airlines allows passengers to bring C-PAP machines on board. C-PAP devices are considered medical equipment and can be stored in the cabin or checked in as luggage. Passengers are encouraged to inform the airline in advance if they plan to travel with a C-PAP machine to ensure proper accommodations and assistance during their journey. Make sure to pack your machine in a way that it can be easily accessible at security checks.