My debit card and bank account was hacked. My card was shut down. My automatic car paym...

GetHuman1544169's customer service issue with VW Credit from November 2018

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The issue in GetHuman1544169's own words
My debit card and bank account was hacked. My card was shut down. My automatic car payment is set up to that card. My payment is due in * days, and now I have to wait for my money to be refunded, and a new card to link my account to. I have no other form of payment. I’ve never missed a car payment. Can I please have an extension of *-* days to be able to make my car payment!!?
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VW Credit

Customer service issue
Reported by GetHuman1544169
Nov 12th, 2018 - a yr ago
I have an issue with VW Credit too
Not resolved
Seen by 4 customers so far
Similar issue to 220 others
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Timeline
GetHuman1544169 started working on this issue
Nov 12th, 2018 1:10pm