Is there a grace period after due date?

GetHuman704831's customer service issue with VW Credit from August 2019

Help with my VW Credit issue
The issue in GetHuman704831's own words
The problem: Is there a grace period after due date?
GetHuman704831 did not yet indicate what VW Credit should do to make this right.
I have an issue with VW Credit too
How GetHuman704831 fixed the problem
We are waiting for GetHuman704831 to fix the problem and share the solution with the rest of us customers.
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VW Credit

Customer service issue
Reported by GetHuman704831
Aug 4th, 2019 - a mon ago
I have an issue with VW Credit too
Fixed
Seen by 5 customers so far
Similar issue to 435 others
0 customers following this
Items needed
Name on account
VIN number
Date of birth
Make and model of vehicle
Email address on account
Billing address
Timeline
GetHuman704831 started working on this issue
Aug 4th 3:21pm
GetHuman704831 confirmed the issue is fixed. Hooray!
Aug 6th 9:26pm
GetHuman704831 indicated the issue is not fixed yet.
Aug 6th 9:27pm
GetHuman704831 confirmed the issue is fixed. Hooray!
Aug 6th 9:27pm