I purchased my vehicle a couple weeks ago. I used my **** Hyundai Elantra as a trade in...

GetHuman3425645's customer service issue with VW Credit from August 2019

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The issue in GetHuman3425645's own words
I purchased my vehicle a couple weeks ago. I used my **** Hyundai Elantra as a trade in. My previous finance company is hounding me for the payment and says they have still not received a check from volkswagen.
GetHuman3425645 did not yet indicate what VW Credit should do to make this right.
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VW Credit

Customer service issue
Reported by GetHuman3425645
Aug 14th, 2019 - a mon ago
I have an issue with VW Credit too
Not resolved
Seen by 5 customers so far
Similar issue to 442 others
0 customers following this
Items needed
Name on account
VIN number
Date of birth
Make and model of vehicle
Email address on account
Billing address
Timeline
GetHuman3425645 started working on this issue
Aug 14th 9:01pm