my verizon cell phone is not working our numbers are *** *** **** and...

GetHuman-butterdm's customer service issue with Verizon from February 2019

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The issue in GetHuman-butterdm's own words
my verizon cell phone is not working our numbers are *** *** **** and ****** **** have called nine different verizon *** *** and *** *** numbers that ask for numbers and pin and then say they are not open even though they are listed as **** Tired paying for a service that does not work at all times. Dangerous as just home from surgery and want to have assistance if needed plus have family traveling in mexico and CA who need to stay in touch.
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Verizon

Customer service issue
Reported by GetHuman-butterdm
Feb 12th, 2019 - 5 mons ago
I have an issue with Verizon too
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Seen by 11 customers so far
Similar issue to 4653 others
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Items needed
PIN on Account
Name of Account Holder
Número de teléfono
Email on Account
Billing Address
Last 4 of Social Security
Timeline
GetHuman-butterdm started working on this issue
Feb 12th 7:52am