Dear Virgin Atlantic service team. I had booked a flight VS*** for LHR to DEL for ** ma...

GetHuman-gulnar_a's problema de servicio al cliente con Virgin Atlantic de mayo 2019

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Nombre en el boleto, referencia de reserva, dirección de facturación, dirección de correo electrónico en la cuenta y número de viajero frecuente (si corresponde)
The issue in GetHuman-gulnar_a's own words
Dear Virgin Atlantic service team. I had booked a flight VS*** for LHR to DEL for ** may. However my father who was a cancer patient became critical and was admitted in the ICU. He passed away on ** May. Due to these circumstances, I had to prepone my flight and travelled on ** may by flight VS***. My booking reference number is DX*JUE and my e ticket numbers are *************, *************, ************* for passengers Gulnar Trevor George, Neil Trevor George and Nyle Trevor George. *Since the flight booking was changed, I was charged £*** as airlines charges.*My changes in the flight were made due to an extreme medical emergency and hence I would request you to please refund the charges of £*** on compassionate grounds.*I would be highly obliged and grateful if you could please consider my request for a refund.**Thank you*Kind regards*Gulnar George

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Virgin Atlantic

Problema de servicio al cliente
Reported by GetHuman-gulnar_a
may. 19º, 2019 - hace 2 años
Not resolved
Visto por 14 clientes hasta ahora
Problema similar a 961 otros
0 clientes que siguen esto

Timeline

GetHuman-gulnar_a comenzó a trabajar en este problema
may. 19º, 2019 11:23am
GetHuman-gulnar_a indica que el problema aún no se ha solucionado.
may. 22º, 2019 9:04am
GetHuman-gulnar_a indica que el problema aún no se ha solucionado.
may. 22º, 2019 3:02pm
GetHuman-gulnar_a indica que el problema aún no se ha solucionado.
may. 23º, 2019 4:36am