re: booking *D**C*R * Robert Acedo Ramos eTicket ************** Curtis Lee Ma...

GetHuman3456168's problema de servicio al cliente con Virgin Atlantic de agosto 2019

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Nombre en el boleto, referencia de reserva, dirección de facturación, dirección de correo electrónico en la cuenta y número de viajero frecuente (si corresponde)
The issue in GetHuman3456168's own words
re: booking *D**C*R * Robert Acedo Ramos eTicket ************** Curtis Lee Manns. eTicket ***************I need to request a refund for an upgrade seating (Economy Delight - seats **C and **C) on one flight on our itinerary which we were not able to take. The flight number was VS*** (Seattle to London Heathrow) on May **, ****. We had purchased upgrades for Economy delight for Robert A Ramos and Curtis L Manns on this flight.*On the day of our flight from San Francisco to Seattle (Delta flight confirmation JL*FC*) we were informed that flight would be * hours delay out of San Francisco (which would make us late for our connection for the Virgin Atlantic flight) and we had to reschedule with a Delta flight DL**** to Minneapolis connecting to London Heathrow. I Hope this is not too confusing. It was very upsetting to have to change our flights at the last minute and not be able to secure upgraded seats on the new itinerary . *Your help on this matter would be greatly appreciated.**The amount being requested for Robert A Ramos (seat **C) $***.** and for Curtis Lee Manns (seat **C) $***.**, total $***.** (there might taxes involved?)**Please credit the Master Card used for this purchase. If you need that info once again, I will be happy to supply.*Thank You in advance*Robert A Ramos

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Virgin Atlantic

Problema de servicio al cliente
Reported by GetHuman3456168
ago. 20º, 2019 - hace 2 años
Not resolved
Visto por 32 clientes hasta ahora
Problema similar a 1134 otros
0 clientes que siguen esto

Timeline

GetHuman3456168 comenzó a trabajar en este problema
ago. 20º, 2019 7:55pm
GetHuman3456168 indica que el problema aún no se ha solucionado.
ago. 21º, 2019 3:07am
GetHuman3456168 indica que el problema aún no se ha solucionado.
ago. 21º, 2019 1:17pm
GetHuman3456168 indica que el problema aún no se ha solucionado.
ago. 21º, 2019 1:22pm
GetHuman3456168 indica que el problema aún no se ha solucionado.
ago. 23º, 2019 11:16pm