I left my duty free on the plane sat on the pouffe.*Flight VS ** lax to lhr landed at h...

GetHuman-jandarro's problema de servicio al cliente con Virgin Atlantic de agosto 2019

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Nombre en el boleto, referencia de reserva, dirección de facturación, dirección de correo electrónico en la cuenta y número de viajero frecuente (si corresponde)
The issue in GetHuman-jandarro's own words
I left my duty free on the plane sat on the pouffe.*Flight VS ** lax to lhr landed at heathrow on Sunday ** August.*Duty Free was * bottles of wine which cost ** dollars. I TRAVELLED UPPER CLASS SEAT *A. I phoned at around *pm on Sunday night. I was told this was too soon. Rang and text next day.*Today I was to.d about the logging system. *Today airport lost property told me that virgin would have listed everything found. I rang virgin and there was no record of the wine being handed in. Flying upper class * thought that my wine was safe.*The wine must have been taken by an employee.*Do not expect this flying upper class
When I rang I was told were very sorry! Would not give any further asvice.
Find my wine or refund the cost
I have been a customer for over ** years.
Ringing virgin and airport.
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Virgin Atlantic

Problema de servicio al cliente
Reported by GetHuman-jandarro
ago. 22º, 2019 - hace 2 años
Not resolved
Visto por 22 clientes hasta ahora
Problema similar a 1137 otros
0 clientes que siguen esto

Timeline

GetHuman-jandarro comenzó a trabajar en este problema
ago. 22º, 2019 9:21pm
GetHuman-jandarro indica que el problema aún no se ha solucionado.
ago. 23º, 2019 7:58am
GetHuman-jandarro indica que el problema aún no se ha solucionado.
ago. 23º, 2019 4:40pm